Privacy Policy
Who we are
Renovlies.net is a trade name of Schildersbedrijf Roland Visser, registered with the Chamber of Commerce under number 53382366. We are based at Röntgenweg 16, 2408 AB Alphen aan den Rijn, and are responsible for the content of this privacy statement.
If you have a question about your data, email kantoor@renovlies.net or call 0172 700 544.
What data we process
- Contact details: salutation, first and last name, email address and phone number.
- Address details: the address where we carry out the work, and if you are moving, your new address as well.
- Details about your home and the job: the type of property, the new-build project, the expected completion date, the surface area of walls and ceilings, the work you want done, your preferences for a floor, your comments and any photos or files you send along.
- Business details, if you are submitting a request on behalf of a company: the company name, Chamber of Commerce number and VAT number.
- Appointments: the date and time of your showroom appointment.
- Job applications: your CV, your cover letter and anything else you send along.
- Your visit to the website: which pages you view and which website or advertisement brought you here. If you accept marketing cookies, your IP address and browser details are also collected.
The quote form saves your answers as you go, even before you submit. That way you won't lose anything if you close the page and come back later.
What we use your data for
| Purpose | Legal basis |
|---|---|
| Responding to your quote request or question and getting in touch with you | Preparing or performing an agreement with you |
| Planning and carrying out the work, invoicing and processing your payment | Performing the agreement |
| Scheduling and confirming your showroom appointment | Preparing an agreement |
| Assessing your job application | Preparing an employment agreement, and your consent if you want us to keep your data for longer |
| Informing you about changes to our services | Our legitimate interest in keeping customers informed |
| Measuring how the website is used (Google Analytics) | Your consent via the cookie banner |
| Measuring which ads lead to a request or appointment, and making ads more relevant (Google Ads, Meta, ChatGPT Ads) | Your consent via the cookie banner |
| Our administration and tax filing | A legal obligation |
Automated decisions
We do not make decisions about you that are made solely by a computer. Every decision about a quote, an assignment or a job application is reviewed by a member of staff.
Who we share data with
We do not sell your data. We only share it with parties that help us do our work, and that have agreed with us to use your data only on our behalf:
- Tribe CRM, for our customer and quote administration.
- Microsoft 365 and Google Workspace, for email and documents.
- Vercel, Railway and Cloudflare, where the website runs and where your request and any files you send are stored.
- Resend, which sends the confirmation emails.
- SEO Ninja, which manages the website and our advertisements.
If you look up your address in a form using your postcode and house number, those two pieces of data are sent to PDOK, the government's geo service.
If you accept marketing cookies, we share data with Google (Google Analytics and Google Ads), Meta (Facebook and Instagram) and OpenAI (ChatGPT Ads). This lets us see which ad led to a request or appointment. If you submit a request, your email address, phone number and name are sent in hashed form. This allows a platform to link your request to someone who clicked on the ad, without us sending the data in readable form. With ChatGPT Ads, OpenAI's code may also send your postcode and city from the form. These parties also use the data under their own privacy policies.
We only share data in other cases if the law requires us to do so.
Data outside the European Union
Google, Meta, OpenAI, Vercel, Railway, Cloudflare and Resend are American companies. Your data may therefore also be processed in the United States. This is done on the basis of the EU-US Data Privacy Framework, or on the basis of the standard contractual clauses drawn up by the European Commission for this purpose.
How long we keep your data
| Data | Retention period |
|---|---|
| Customer and assignment data, invoices | 7 years after the assignment, due to the statutory retention obligation |
| Requests that do not result in an assignment | 2 years after the last contact |
| Answers in the quote form that you have not submitted | 30 days |
| Questions via the contact form and other forms | 2 years after the last contact |
| Job applications | 8 weeks after receipt |
| Cookies | See the table below |
Cookies
On your first visit we ask which cookies you allow. You can always change your choice via Cookie preferences at the bottom of every page. If you choose only necessary cookies, Google Analytics, Google Ads and Meta will not set cookies, and we will not load OpenAI's code. The code from Google and Meta will still be present on the page. Meta will then send nothing; Google may send a signal without cookies.
| Cookie | From | Purpose | Retention period |
|---|---|---|---|
| cookie_consent | Renovlies | Your choice in the cookie banner | 1 year |
| NEXT_LOCALE | Renovlies | The language of the site | 1 year |
| theme | Renovlies | Light or dark display | 1 year |
| _ga, ga* | Google Analytics | Measuring visits, only after consent for analytical cookies | 2 years |
| _gcl_au, _gcl_aw | Google Ads | Measuring ads, only after consent for marketing | 90 days |
| _fbp, _fbc | Meta | Measuring ads, only after consent for marketing | 90 days |
| __obref, __oppref, __oaiq_consent | OpenAI | Measuring ads in ChatGPT, only after consent for marketing | 30 days to 1 year |
Your browser also stores a draft of the quote form, so your filled-in answers remain if you reopen the page. After submitting, we remove that draft.
Your rights
You may view, correct or delete your data. You can withdraw your consent, object to the use of your data, and ask us to send your data in a file to you or to another organisation.
Send your request to kantoor@renovlies.net. We will respond within one month. To make sure the request is coming from you, we may sometimes ask you to confirm something, for example by emailing from the address we have on file. Please do not send a copy of your ID.
If you disagree with how we handle your data, you can file a complaint with the Dutch Data Protection Authority: https://autoriteitpersoonsgegevens.nl/een-tip-of-klacht-indienen-bij-de-ap
Children
Our website is not intended for children under the age of 16. If you think we have collected data from a child without the consent of a parent or guardian, please email kantoor@renovlies.net. We will then delete that data.
How we secure your data
The website uses an encrypted connection. Only staff members who need your data for their work can access it. If you think your data is not properly secured or is being misused, please email kantoor@renovlies.net.
Changes
We update this privacy statement whenever we change what we do with data. This version is dated 29 October 2026.