Renovlies.net\n\nRenovlies.net, located at Rontgenweg 16, 2408AB Alphen aan den Rijn, is responsible for the processing of personal data as described in this privacy statement.\n\nContact details:\n\nwww.renovlies.net (for this website) Rontgenweg 16/ 2408 AB Alphen aan den Rijn 06 48726138.\n\n## Personal data we process\n\nRenovlies.net processes your personal data because you use our services and/or because you have provided it to us yourself. Below you will find an overview of the personal data we process:\n\n- First and last name\n\n- Address details\n\n- Phone number\n\n- Email address\n\n## Special and/or sensitive personal data we process\n\nOur website and/or service does not intend to collect data about website visitors under the age of 16, unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, to prevent data about children being collected without parental consent. If you believe that we have collected personal data about a minor without that consent, please contact us at kantoor@renovlies.net and we will delete this information.\n\n## The purposes and legal basis on which we process personal data\n\nRenovlies.net processes your personal data for the following purposes:\n\n- Processing your payment\n\n- To be able to call or email you when necessary to carry out our services\n\n- To inform you about changes to our services and products\n\n- To deliver goods and services to you\n\n- Renovlies.net also processes personal data when we are legally required to do so, such as data we need for our tax returns.\n\n## Automated decision-making\n\nRenovlies.net does not make decisions based on automated processing that could have (significant) consequences for individuals. This refers to decisions made by computer programs or systems without any human involvement (for example, an employee of renovlies.net). Renovlies.net uses the following computer programs or systems: Tribe CRM, Microsoft Office, Google Drive.\n\n## How long we retain personal data\n\nRenovlies.net does not retain your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods for the following (categories of) personal data:\n\nPersonal data > Retention period > 5 years > To be able to carry out checks on addresses we have provided Renovlies services to.\n\nPersonal details > Retention period > 5 years > To be able to contact the individuals.\n\nAddress > Retention period > 5 years > To be able to visit these clients.\n\n## Sharing personal data with third parties\n\nRenovlies.net only shares data with third parties when this is necessary for the execution of our agreement with you or to comply with a legal obligation.\n\n## Cookies, or similar technologies, that we use\n\nRenovlies.net uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Renovlies.net uses cookies with a purely technical function. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to keep the website running well and to optimise it. In addition, we place cookies that track your browsing behaviour so that we can offer tailored content and advertisements. The tracking cookies are set up in such a way that your IP address is stored anonymously. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete all previously stored information via your browser settings. For more information, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/\n\n## Viewing, modifying or deleting your data\n\nYou have the right to view, correct or delete your personal data. You also have the right to withdraw any consent you have given for data processing, or to object to the processing of your personal data by renovlies.net, and you have the right to data portability. This means you can submit a request to us to send the personal data we hold about you, in a computer file, to you or another organisation you specify. You can send a request to view, correct, delete or transfer your personal data, or a request to withdraw your consent or object to the processing of your personal data, to kantoor@renovlies.net. To make sure the request to view your data has been made by you, we ask you to include a copy of your identity document with the request. In this copy, please black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and citizen service number (BSN). This is to protect your privacy. We will respond as quickly as possible, and within four weeks, to your request. Renovlies.net also wishes to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons\n\n## How we secure personal data\nRenovlies.net takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or email us at kantoor@renovlies.net
